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Noticeboard

The Practice is closed on Wednesday 25th & Thursday 26th December and Wednesday 1st & Thursday 2nd January.A GP will be consulting at Barrhill on Friday 27th December 11.00 - 12.00 and Friday 3rd January 9.00 - 12.00

Flu vaccines are in stock - if you are eligible for vaccination, please telephone the practice to make an appointment.

West of Scotland Breast Screening Service will be at Girvan Community Hospital from mid September. If you are eligible for screening you will receive an invitation through the post.

West of Scotland Breast Screening Service - 01294 323506

Please let the Surgery know as soon as possible of any changes to your contact details.


Please note all repeat medication requests should be made 48 hours prior to collection.  This allows for any queries to be answered and for medication to be ordered, delivered, checked and dispensed.


Know your out-of-hours service team in Ayrshire

For urgent social work problems or situations when your local office is closed, contact:

0800 328 7758 www.careinfoscotland.scot

For urgent medical advice when your GP or dental surgery is closed, contact:

NHS 24 on 111  www.nhsinform.scot

When clinically appropriate, NHS 24 will pass your details to the Ayrshire Urgent Care Service to continue your care during out-of-hours. There are a number of staff roles in the Ayrshire Urgent Care Service:

An ANP is a specialist nurse who manages the complete clinical care of patients. They are highly experienced senior nurses who can assess, diagnose, prescribe and treat clinical conditions. They can also refer, admit and discharge within appropriate clinical areas.

District nurses provide urgent interventions such as palliative /end of life care, wound care, problems with catheters or tubes. They can also provide nursing advice and support.

Local authority carers provide an urgent response to community alarms and telecare calls for vulnerable people and older people who need assistance. They also support individuals with urgent personal care, end of life palliative care and emergency community alarms when required.

An out-of-hours GP will see or advise you about urgent medical problems that occur when your own GP practice is closed. The out-of-hours GP will not provide a routine service similar to in-hours practice and should not be used as a second opinion.

Mental health nurses from the Crisis Resolution Team offer assessment of urgent mental health cases. They determine which services or interventions are needed to meet the individual’s needs. Assessments are conducted either by telephone or, when necessary, on a face-to-face basis.

Service support staff are an administration team who work during normal office hours to provide administration support, which maintains the smooth running of the out-of-hours service. An operational and driving team also work during out-of-hours to support the team.

Social work provides an urgent crisis service throughout Ayrshire. They deal with adult and child protection concerns and assist with urgent social problems that cannot wait

 


Please note GP's timetable below:

Monday - Dr Katy Sloan & Dr John Owen
Tuesday - Dr John Owen
Wednesday - Dr John Owen
Thursday - Dr Katy Sloan & Dr Ravi Sondhi
Friday - Dr Katy Sloan & Dr Ravi Sondhi
All 3 GPs will in turn hold surgeries at Barrhill.  During annual leave this timetable will be subject to change.

Ballantrae Medical Practice opening hours are:

Monday 8.30am - 6pm

Tuesday - Friday 8.30am - 5.30pm

Dispensary 9am - 11am & 3pm - 5pm (Monday - Friday)

 


Patient Participation Group         Related image  

Are you interested in the medical practice?                 
Do you want to have a say in what services are provided?            
If so please join our group.  We aim to meet 3 times per year, (more if you wish) to discuss any issues affecting the practice.  If you are interested in joining please ask for more information.

Your input is greatly appreciated and we would value more people coming along.

Thank you. 


Protected Learning Time

PLT is dedicated training time for all staff, where we aim to enhance our skills and knowledge as individuals, in order to improve the effectiveness of the Practice and the services we offer to you as patients.

  On these days the Practice will close from 12.30pm and will re-open the following day. 

Dates for 2020 to be advised

Emergency medical cover will be provided by ADOC. Dial 111.  In a life threatening emergency dial 999 for an ambulance.


 Veteran's First



Samaritans – new telephone number

 The Samaritans are launching a new free-to-caller number – 116 123. This number is free to call from landlines, mobiles and payphones. It will enable more people who may be struggling to cope to access our vital service, which provides round the clock support, every single day of the year.
 

The new 116 123 number will replace Samaritans’ national UK number, 08457 90 90 90.  


Registration & Bereavement

Girvan  -17-19 Knockcushan Street, Girvan KA26 9AE · 01465 712894

Please note that as South Ayrshire is now a single registration district, emergency registration will only be provided at

 

Ayr Registration Office, 5-9 High Street, Ayr KA7 1LU


If informants need to carry out a registration, please telephone in advance of the visit to make an appointment.

Tel No: 01292 617617. 

 

 Stranraer Registration Office

Council Offices, Sun Street, Stranraer, Wigtownshire DG9 7JJ

Please phone 01776 888439 to make an appointment.

What is power of attorney?
http://www.publicguardian-scotland.gov.uk/power-of-attorney/power-of-attorney/what-is-a-power-of-attorney

MUSCULOSKELETAL SERVICE (MSK)

MSK Ayrshire and Arran have new website to assist with the advice and management of musculoskeletal conditions. At present it contains information and exercises for OA knees, patellofemoral pain and chronic pain management. Feedback shows an appetite for further information so over the next few months the website will be continually updated with other common MSK conditions.

http://www.nhsaaa.net/musculoskeletal-service-msk

 

Accessibility Statement for My Surgery Website

This website is run by My Surgery Website. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • the website is usable with Browsealoud.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • video streams do not have captions
  • website not accessible via a keyboard
  • colour contrast doesn’t meet 4.5:1 ratio

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquires@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquires@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquires@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Non Unique Elements

Not all elements on a page have a unique ID.This fails WCAG 2.1 success criterion 1.3.1 & 4.1.1 (Info and Relationships & Parsing).

We plan to make all elements unique by September 2020.

Input Fields

All input fields don’t have descriptions and role attributes. This fails WCAG 2.1 success criterion 1.3.1, 3.3.2, 4.1.2 (Info and Relationships, Label or Instruction & Name, Role,Value).

We plan a descriptions and role attributes to all input fields by September 2020.

Content not Included in Landmarks

Not all landmarks include content.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

We plan to make all elements unique by September 2020.

Labels in Forms

Not all labels are connected to a form control.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

We plan to make all elements unique by September 2020.

Form Elements are not Group

Not all form elements are grouped.This fails WCAG 2.1 success criterion 1.3.1 & 3.3.2 (Info and Relationships Label or Instructions).

We plan to add group elements by September 2020.

Colour Contrast

The default colour combinations fail to meet the 4.5:1 contrast ratio.This fails WCAG 2.1 success criterion 1.4.3 (Contrast).

We plan to add an ID by September 2020.

No Keyboard Shortcuts

The content is not accessible via a keyboard.This fails WCAG 2.1 success criterion 2.1.1 (Keyboard).

We plan to keyboard access by September 2020.

Webpage Titles

Not all pages have titles.This fails WCAG 2.1 success criterion 2.4.2 (Page Titled).

We plan to keyboard access by September 2020.

Focus on Elements

Not all elements are focused on highlight.This fails WCAG 2.1 success criterion 2.4.7 (Focus Visible).

We plan to keyboard access by September 2020.

Language of Page

Language of pages has not been set.This fails WCAG 2.1 success criterion 3.1.1 (Language of Page).

We plan to add group elements by September 2020.

Submit Actions

All Submit buttons don’t have the correct action type. This fails WCAG 2.1 success criterion 3.2.2 & 4.1.2 (On Input & Name, Role, Value).

We plan to correct the button types by September 2020.

Disproportionate burden

Alternative Tags for Images

Some images do not have a text alternative, so people using a screen reader can’t access the information. This fails WCAG 1.1 success criterion 1.1.1 (Non-text Content).

My Surgery Website is a content management system and don’t control the images added by end users.

Link Description

Not all external link descriptions specify the link destination. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose in Context).

My Surgery Website is a content management system and don’t control the content users add.

iFrame Descriptions Missing

Some iframes are missing the description. This fails WCAG 2.1 success criterion 4.1.2 (Name,Role,Value).

My Surgery Website is a content management system and don’t control the content provided via an iframe

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

My Surgery Website is a content management system and don’t control the content users add.

Content that’s not within the scope of the accessibility regulations

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

Links to Multiple Destinations

Dropdown menus have links to multiple destinations.This fails WCAG 2.1 success criterion 2.4.4 (Link of Purpose).

How we tested this website

This website was last tested on 27th September 2019. The test was carried out My Surgery Website. We tested the site using the Chrome extension application ‘Site Improver Accessibility Checker’. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 27th September 2019. It was last updated on 27th September 2019.

 
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